iStingor Support
Support Center
Find product documents, warranty notes, and practical support information by searching your product model.
PRODUCT GUIDES AND DOCUMENTS
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Warranty Coverage
If your product has a defect in materials or workmanship, iStingor will provide repair or replacement service within 3 years from the date of purchase. Service may be handled directly by iStingor, by an authorized service provider, or by an authorized service technician. We may request your proof of purchase to verify warranty status. Any repairs completed or replacement parts provided under warranty will remain covered for the remainder of the original warranty period.
Warranty Terms
iStingor provides a 3-year warranty service for products sold by iStingor. This warranty does not cover shipping costs, cosmetic wear, or damage caused by accident, abuse, modification, or misuse.
Before sending your product in for service, please contact the iStingor Technical Support team for warranty confirmation. When sending your product, please include the warranty card and dated proof of purchase. Products sent without a warranty card may be returned without service.
AFTER-SALES SERVICE
Technical support contact
For troubleshooting, warranty confirmation, repair requests, or document assistance, please contact the iStingor Technical Support team. To help us respond faster, include your product model, serial number, proof of purchase, and a clear description of the issue.
Technical Support
support@istingor.com
Product setup, fault diagnosis, manuals, and technical documents.
Warranty & Repair
service@istingor.com
Warranty confirmation, repair intake, and service progress updates.
Response Time
Within 1-2 business days
Urgent service cases will be prioritized after warranty verification.